Can I leave personal items in the vehicle?
No, personal items cannot be left in the vehicle due to safety and warranty reasons.
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13 CARS (13 2277)
Transit times
May 04th 2012
We currently have high traffic transport requirements for vehicles travelling from South Australia to Western Australia. We ask that you allow up to an additional five days on top of standard transit times for vehicles to be transported on this route. For further details regarding your vehicle please do not hesitate...
Frequently asked questions
Below are the answers to some questions we get asked on a regular basis. Rest assured, if you can't find an answer below, you can always contact us and we'll be happy to help.
Do you transport non-running vehicles?
Yes, we can transport non running vehicles. Please call our National Customer Service Centre on 13 CARS or 13 2277 to discuss further.
Do you transport damaged vehicles?
Yes, depending on the damage. Please call our National Customer Service Centre on 13 CARS or 13 2277 to discuss further.
How long will it take to transport my vehicle?
Please discuss transit times with our National Customer Service Centre on 13 CARS or 13 2277.
What payment methods do you accept?
We accept Visa, Master Card, Amex, Direct Deposit, money order, bank cheque and cash.
Can I pay for the transport C.O.D?
No, all bookings must be prepaid prior to transport.
Is it a requirement for someone to be present at the pick up and delivery of the car?
Yes, a vehicle survey report will need to be signed and the keys handed over to our driver.
What is the essential information for a successful move?
Help us to make the transportation of your vehicle a hassle free experience.
Personal Effects / Dangerous Goods NO personal effects / dangerous goods are to be left in your vehicle.
Alarms: Please ensure that all non standard alarms/immobilisers are disabled prior to transport
Fuel: Your vehicle needs to have at least and preferably not more than ¼ of a tank of fuel.
Vehicle Accessories: Please remove weather shields, rear window louvers, and removable aerials where possible.
Keys: We need keys for door, boot and ignition, please remember to leave all keys. Your vehicle will not be transported if we cannot gain access to your boot for inspection purposes.
Delivery Dates: All delivery dates are estimates only. Whilst we endeavour to deliver your vehicle on the date quoted, circumstances may arise beyond our control which can sometimes cause delays. Please call our National Customer Service Centre on 13 CARS or 13 2277 for further clarification.