We are starting to experience COVID impacts within our teams due to either positive cases or close contacts. As a result, we have experienced some capacity reductions within all areas of our business (both admin and operational).
CEVA has deployed (as per all previous COVID outbreaks) our COVID Safe Plan and is following all Government mandates around operating within the workplace. We also have many staff working from home in a safe environment to ensure their on-going ability to function and remain safe. Due to some capacity reductions across the team, we are seeing some service impacts in relation to customer communications (contacting clients for collections / drop-offs) and on-time delivery performance.
To that end, we are seeing some delays (3-5 days) on both the intrastate and interstate. CEVA is doing all in its power to ensure smooth operations and strong customer service throughout this once again challenging time. To expedite interstate vehicle movements at this time we would recommend booking depot to depot services.
|Friday 21st January 2022||Rail Network Delays – East to West Rail Corridor Line Closure in SA||Article|
Force Majeure Events are events out of CEVA's control. In these situations, all services may attract additional transit days - including CEVA Premium Enclosed. Affected CEVA Premium Enclosed bookings will not be eligible for refund if the vehicle is late.
|Monday 27th December 2021||ALL||Christmas Day|
|Tuesday 28th December 2021||ALL||Boxing Day|
|Monday 3rd January 2022||ALL||New Year's Day|
|Wednesday 26th January 2022||ALL||Australia Day|
|Please click here for all our holiday trading hours|
For a full list of national and state specific public holidays please visit http://www.australia.gov.au/about-australia/special-dates-and-events/public-holidays
Should you require any further information please do not hesitate to contact us.