We are starting to experience COVID impacts within our teams due to either positive cases or close contacts. As a result, we have experienced some capacity reductions within all areas of our business (both admin and operational).

CEVA has deployed (as per all previous COVID outbreaks) our COVID Safe Plan and is following all Government mandates around operating within the workplace. We also have many staff working from home in a safe environment to ensure their on-going ability to function and remain safe. Due to some capacity reductions across the team, we are seeing some service impacts in relation to customer communications (contacting clients for collections / drop-offs) and on-time delivery performance.

To that end, we are seeing some delays (3-5 days) on both the intrastate and interstate. CEVA is doing all in its power to ensure smooth operations and strong customer service throughout this once again challenging time. To expedite interstate vehicle movements at this time we would recommend booking depot to depot services.


Service Alerts

Force Majeure Events

  EventComments
 Friday 21st January 2022  Rail Network Delays – East to West Rail Corridor Line Closure in SA Article

Force Majeure Events are events out of CEVA's control. In these situations, all services may attract additional transit days - including CEVA Premium Enclosed. Affected CEVA Premium Enclosed bookings will not be eligible for refund if the vehicle is late.

 

 

Upcoming Public Holidays and Closures

  Affected Location(s)Comments
 Monday 27th December 2021 ALL Christmas Day
Tuesday 28th December 2021 ALL Boxing Day
Monday 3rd January 2022 ALL New Year's Day
Wednesday 26th January 2022 ALL Australia Day
Please click here for all our holiday trading hours

For a full list of national and state specific public holidays please visit http://www.australia.gov.au/about-australia/special-dates-and-events/public-holidays

Should you require any further information please do not hesitate to contact us.

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