Please note that effective Monday 20th April, we are limiting our hours for depot drop off and depot collection from 8 am - 12 pm, Mon - Fri. This is to help us comply with the official social distancing policies and to ensure the safety of our customers and staff.
These pickup and collection hours will be active until further notice. We are still available on the phone and website chat between 9am – 5pm AEST, Mon - Fri, where one of our experienced and friendly agents will be more than happy to assist.
Vehicle Tracking
Here’s the fastest way to check the status of your vehicle.
No need to call customer service – our online results give you real-time, detailed progress of your vehicle.
Tracking Results
Tracking Details
Track Help
Track and Trace option provides you with up to date information on the status of your car.
You can choose one of the following search options:
- Booking No
- Registration Number / Vehicle Identification Number
- Other ID
Please note that effective Monday 20th April, we are limiting our hours for depot drop off and depot collection from 8 am - 12 pm, Mon - Fri. This is to help us comply with the official social distancing policies and to ensure the safety of our customers and staff.
These pickup and collection hours will be active until further notice. We are still available on the phone and website chat between 9am – 5pm AEST, Mon - Fri, where one of our experienced and friendly agents will be more than happy to assist.
Deliveries to the door are always confirmed via phone call the business day prior. If you have not received a call and confirmed a time frame for delivery, there will be no delivery taking place regardless of the booking ETA. If you have any concerns or would like more information, please contact the Customer Care Centre on 13 CARS (13 2277).
Subscribe to receive our latest deals & specials
Corporate Login
Login
