Coastal Deliveries Transit Delays - East Coast to West Coast (WA)

We are currently experiencing transit delays for coastal deliveries from East coast to West coast (WA) brought about by the ongoing Protective Industrial Action at the ports by one of the Stevedoring service providers. We understand this may cause inconvenience, and we want to assure you that we are doing our best to manage the situation.

Key Updates:

• The American Highway, en route to Fremantle, has been redirected to Melbourne due to the industrial action.
• Freight will be reloaded onto the Shanghai Highway, which is expected to arrive in Fremantle towards the end of the month.
• Estimated delay: 2-4 weeks

While this situation is beyond our control, we are actively working to mitigate its impact. Our team is:

• Exploring alternate shipping options
• Providing regular updates on the situation

We understand the importance of timely delivery and appreciate your patience during this challenging time. Rest assured, we are committed to resolving this issue as quickly as possible.

For the latest updates on your delivery, please click the button below:

Check Delivery Status

If you have any questions or concerns, please don't hesitate to contact our Customer Care Centre.

Thank you for your understanding and continued support.